Privacy Policy

1. Who We Are

M.P. Metal & Steel Industries ("we", "us", "our", "the Company") is a partnership firm registered at 11/11A, Industrial Estate, Adhartal, Jabalpur, Madhya Pradesh — 482 004, India. We are a B2B steel fabrication manufacturer and Govt. & Military Order Supplier. This website is our corporate information and enquiry platform only — we do not conduct retail sales or e-commerce through it.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it by interacting with our website. The specific data collected depends on how you interact with us:

Contact & Enquiry Form

• Full name
• Company name (optional)
• Email address
• Phone / mobile number
• Product or service interest (selected from a dropdown)
• Query / message text you choose to submit

Cookies & Automatic Data

This website sets only two types of cookies — a cookie to remember your language preference (English or Hindi) and a cookie to record your cookie consent choice. These cookies are strictly functional. We do not use advertising cookies, tracking pixels, third-party analytics platforms, or cross-site tracking of any kind. We do not use Google Analytics or similar tools.

Standard server logs maintained by our hosting provider (Hostinger) may automatically record your IP address, browser type, referring URL, and pages visited. These logs are used only for technical diagnostics and security purposes and are not shared with third parties for commercial use.

3. Why We Collect Your Data (Purpose & Legal Basis)

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data only for the purposes for which you provided it:

• Responding to your business enquiry — to understand your fabrication requirement and provide a relevant quotation or product information.
• Sending you the requested e-catalogue — only when you explicitly request it via the catalogue form.
• Following up on your enquiry — to clarify requirements or confirm order details, by email or phone.
• Site functionality — to remember your language preference across pages.

We do not use your personal data for unsolicited marketing, do not add you to any mailing list without your consent, and do not send promotional communications unrelated to your original enquiry.

4. How We Store Your Data

Enquiries submitted through this website are delivered to our team by email via our PHP mail system hosted on Hostinger servers located in India. We do not operate a CRM or customer database. Your details are retained in email form only for as long as necessary to respond to and fulfil your enquiry, and for any statutory period required under Indian law (e.g. for GST or contract documentation purposes).

We take reasonable technical and organisational precautions to protect your personal data against unauthorised access, loss, or misuse — including SSL encryption on all website connections.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We do not share your data with third parties for marketing or advertising purposes. The only circumstances in which your data may be shared are:

• Our hosting provider (Hostinger) — solely for the technical purpose of operating this website and delivering email enquiries to our team. Hostinger acts as a data processor and is bound by applicable data protection obligations.
• Google Maps — the embedded map on our Contact page is served by Google. Google's own Privacy Policy applies to any data processed in this context. You can view Google's policy at google.com/policies/privacy.
• Legal obligation — if required to disclose data by law, court order, or competent government authority.

6. Your Rights Under the DPDP Act 2023

As a Data Principal under India's Digital Personal Data Protection Act, 2023, you have the following rights in respect of personal data we hold about you:

• Right to access — to obtain a summary of personal data we hold about you and the processing activities performed.
• Right to correction — to have inaccurate or incomplete personal data corrected or completed.
• Right to erasure — to have your personal data erased where it is no longer required for the purpose for which it was collected, subject to any legal retention obligation.
• Right to withdraw consent — to withdraw your consent to processing at any time, without affecting the lawfulness of processing based on consent before withdrawal.
• Right to grievance redressal — to raise a complaint with us regarding any data processing concern. We will respond within a reasonable time.

To exercise any of these rights, write to us at mpmetal@rediffmail.com with the subject line "Data Privacy Request". We will respond within 30 days.

7. Cookies — Your Choices

When you first visit this website, a cookie consent banner is displayed. You may accept or decline non-essential cookies. If you decline, only the strictly functional language preference cookie will be set — no consent cookie will be written. You can also manage or clear cookies at any time through your browser settings. Clearing cookies will reset your language preference to English on your next visit.

8. Children's Privacy

This website is intended solely for B2B business enquiries from adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data through this website, please contact us immediately at mpmetal@rediffmail.com and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically. Continued use of this website after any such update constitutes your acceptance of the revised Policy.

10. Governing Law & Jurisdiction

This Privacy Policy and any dispute arising from it shall be governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Any disputes shall be subject to the exclusive jurisdiction of the courts at Jabalpur, Madhya Pradesh.